Made me think differently.

Experience Manager, Deloitte

Keynote Speaker

It’s time to end the healthcare crisis

In January 2021, the International Council of Nurses (ICN) drew the world’s attention to the evidence showing mental health issues and physiological impacts on nurses as a result of responding to the COVID-19 pandemic. ICN called this phenomena the “mass traumatisation” of the global nursing workforce and called on governments to act now to support nurses and address these issues. The COVID effect is real and risks damaging the nursing profession for generations to come. (ICN, International Nurses Day Fact Sheet, 2021).
ICN estimates the COVID-19 Effect, added to the current shortages and ageing of the nursing workforce, could lead to a potential shortfall of up to 13 million nurses by 2030.
Research shows that burnout, PTSD, compassion-fatigue, low wages, interpersonal conflict, vicarious trauma, staff shortages and toxic leadership are taking their toll on our most precious resource – our people.

At every level in our healthcare system, people are breaking. From nurses, allied health and medical staff, through to health management and leadership, the human cost of healthcare is extreme.

It threatens to derail our ability to consistently and empathetically deliver excellent patient outcomes. There is a universal grief which is unspoken, yet ever-present. The commercial cost is unacceptable, and the human cost intolerable.

It is time we move beyond an emphasis on personal resilience, towards proactive organisational investment in our health professionals, so they are equipped to deliver consistent, empathetic care.

An effective health ecosystem requires courageous health leadership – leaders who are willing to put their people first, and make an impact on positive employee and patient outcomes.

Right now, health professionals need someone to address the gaps which exist between government, health executives and the deliverers of healthcare to create healthier workplaces.

Meet your speaker

Sarah Morse has been registered as a nurse in Australia for more than twenty years and knows what it’s like to work in the healthcare system in Australia, both in public and private sectors, in large hospitals, and small clinics, in clinical education and student facilitation.

Just like the audiences she addresses, Sarah is frustrated that the human cost of healthcare on health professionals is not being recognised.

Through her keynote presentations, Sarah is transforming the way healthcare is delivered. The measurable outcomes of her presentations include, stronger leadership, healthier teams, increased compliance, increased staff retention rates, and ultimately, better health outcomes for patients.

Hospitals should be beacons of wellness rather than buckets of burnout.” – Sarah Morse

Menu